Why is my kyocera phone not receiving text messages

Last Updated: Aug 03, This article helps troubleshoot text messaging issues on your Kyocera Hydro Edge. You may have text messaging issues if your device is:. These steps help identify and resolve the underlying cause. After completing each step, test to see if the issue is fixed. If not, continue to the next step.

Be sure your Kyocera Hydro Edge is connected to the Sprint voice network to send or receive text messages. Have you ever been able to send or receive a text message on your Kyocera Hydro Edge?

If your Kyocera Hydro Edge is active and you've never been able to text, contact Sprint Customer Care for further troubleshooting. Note: To optimize device performance, be sure your Kyocera Hydro Edge is running the most recent device software.

Check for software updates.

why is my kyocera phone not receiving text messages

If you're still having issues, please try the Sprint Community pages or contact Sprint Customer Care for more help. You may have text messaging issues if your device is: Unable to send or receive text messages Displaying error codes or network messages when you try to send a text message These steps help identify and resolve the underlying cause.

Verify airplane mode is turned off. Press and hold the Power key. If Airplane mode is ON displays, tap Airplane mode. Access Sprint Zone. Swipe from Right to Left to open Device Diagnostics. From Device Diagnostics, tap System Updates. Tap Update Profile. After the profile update is complete, tap OK. Perform a soft reset. A soft reset reconnects your Kyocera Hydro Edge to the Sprint network. Remove the battery.

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After 30 seconds, reinsert the battery. Press and hold the Power key to turn your Kyocera Hydro Edge back on. Test your device to see if the issue is resolved. Email has been sent.

why is my kyocera phone not receiving text messages

Be the first to Rate this article My rating 1 2 3 4 5. Contact us.The Kyocera Brigadier release date was July Features and Specs include a Snapdragon processor, mAh battery, 4. Are you ready for the Galaxy S20? Here is everything we know so far! Search titles only Newer Than: Search this thread only Search this forum only Display results as threads. Useful Searches.

Your name or email address: Password: Forgot your password? Android Forums. Why no notification sound when texts received? JRR66 Lurker. My Brigadier will not give me an audible notification when I receive a text. I have chosen a ringtone for such a notification, and hear it when I select it.

My phone is not set on silent. I have my phone general notification sound turned on, as well as the notification sound in the texting app. Android 4. If I download a reminder app, then I get a reminder sound. But I get no sound when I initially receive a text. Do you get any popups when a message comes in??

I miss that feature. Only thing I would try is to disable the program or reload it to see if it picks up the sound prompt. Biggerblind Lurker. I do see the popups, but I have had the same issue recently. I tried using an outside app, but that didnt work either. You dont know how big a deal this is until it happens to you.

Mine comes and goes. Sometimes it works flawlessly for days and then I get no sounds for a while. When a call comes in, it will vibrate for 5 seconds or so before it rings.

The bigger issue I have is I can't talk to anyone on the phone itself, I have to use a Bluetooth. Nobody can hear me on the phone.By using our site, you acknowledge that you have read and understand our Cookie PolicyPrivacy Policyand our Terms of Service. Android Enthusiasts Stack Exchange is a question and answer site for enthusiasts and power users of the Android operating system. It only takes a minute to sign up. I was using the stock messaging client.

This is on an Samsung Rugby Smart running Android 2. How do I get text messaging to work again? Put the SIM card in another phone for a few minutes to reset the network registration and then move it back.

This turned out to be true. The solution was to put the sim card in another phone, which overrode the network registration for my number.

After about a minute, the second phone received all of the texts that the first had not been able to get, and then I could move the sim card back into my regular phone and receive texts as normal. I encounter this issue every couple months. What always resolves the issue is resetting the radio. You simply enter a code in this format: code. These codes were eventually given to me by Sprint after the other things failed.

The troubleshoot flow typically is to update PRL, update profile, restart phone none of which fix the problem and finally these codes which always fix the issue. I had the same problem of not receiving text messages from some of my contacts. I went to the T-Mobile store and asked for their help. After removing them from the SPAM list, my problem was solved. Go to your home page; tap on messages; tap on bar setting button lower left corner of phone which will bring up screen with a a spot called "Setting" ; Tap on "Settings" and scroll down to Spam Settings; This Setting should be unchecked, if checked, check under Spam settings to see if any phone numbers or phrases have been entered.

All should be removed, phone numbers and phrases. The section for Spam settings should be unchecked. This happened to me too and I've just found the answer! I had accidentally added my daughter's number to spam, meaning I could text and call her but couldn't receive her text messages in reply. Open the messages app, click on left menu key, Second last option is 'spam messages'.

Opening this will show you all the messages you have missed. Now long touch on a message and choose 'remove from Spam'. I had similar experience. I guess some system internal database file was messed up. If you need to do factory reset, try to backup as much as possible from all apps first.

Unfortunately, without rooted phone, the backup will always be partial.Need help with your phone-related questions? Feel free to use Chat to communicate with one of our representatives or send email by completing tech support case form here Technical Support.

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I'm trying to block text messages from this phone ,I have already blocked the calls but he's still able to text Being able to block calls and text messages from your phone is super handy. After checking into the manual for your device, the ability to block messages is not available. We apologize for any inconvenience this may cause. No need to worry, we offer a great feature which has options for blocking calls and messages.

How to Fix: iPhone not Receiving Texts/Group Texts

We invite you to check out an article on this. Still need help? Ask a question! Our 1. Wireless Forum. How do I block text message How do I block text messages from my Kyocera my I'm trying to block text messages from this phone ,I have already blocked the calls but he's still able to text Like Comment Follow Share. Hello LaurmaeBeing able to block calls and text messages from your phone is super handy. I hope you find this information helpful. Have an amazing rest of your day!

Like Reply. If you are using Internet Explorer 11 please disable Compatibility View in order to continue using all community features. Learn more If you are using Internet Explorer 10 or prior please update your browser to a newer version in order to continue using all community features.Select another device. Activate and setup. Popular topics. This online tool will help you identify and resolve problems with your device.

Filter all topics below. All Topics. Content Transfer Center heading Find the best way to transfer your pictures, videos, contacts and other content from one device to another.

See step-by-step instructions for devices by operating system. Move Music Files - Basic Phones heading. Transfer Contacts - Basic Phone to Basic Phone heading Here's how to transfer your contacts from a basic phone to another basic phone.

With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone.

Find out how. Length: Find steps to check coverage and determine what the indicators on your device mean. Call Waiting - Basic Phone heading Here's how to answer call on your Basic phone while you're on another call. Camera Settings Support heading. Device Settings. Standard Email Messaging Ports heading Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

Video: Troubleshooting Personal and Corporate Email length: Learn to fix your personal and corporate email with just a few simple steps. Home Screen. If you're having trouble connecting to Mobile Hotspot, make sure Wi-Fi is off. Mobile Hotspot. SIM Card.Many people have experienced the issue that they were unable to send messages from Android phones. I would send a text message and exit out of the messaging app.

Text Messaging on the Kyocera Hydro AIR - AT&T

Text messages are one of the oldest forms of communication. As a social media platform took over the generations, the use of text messages has been reduced significantly. It is still a secure and reliable method for verification and communication between peers. There are several methods that the users can try to resolve their problems regarding the problem that text messages not sending on the Android phone.

The effective methods are listed below:. Soft reset, which means simply restart your phone. You can turn off your phone for a while and then switch it on to try if it works. Of course, you can also simply click on Reboot. The maximum chances that your problem will be fixed by taking this way. Clearing the Cache memory is like the most common fix to some Android problems.

So, this method is often recommended by many technicians. You can follow the steps below to clear cache on your Android phone:.

Sometimes you are not able to send text messages is mainly because of the Message app itself. You can try to force stop it and restart. To force stop the app, you can follow the steps as:. If all the above methods fail, then the last option to fix the issue is to reset your Android phone to the Default settings.

The factory reset will restore your phone to an initial set up state.

why is my kyocera phone not receiving text messages

You can further perform the required steps. Remember to create a backup of all your data files before you proceed to the steps.